Terms of Service
Last updated: January 1, 2026
Agreement to Terms
By accessing or using this website (the "Site") and engaging with our consulting services (the "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or Services.
Description of Services
We provide leadership development, team alignment, organizational consulting, and related professional services. Specific deliverables, timelines, and terms for individual engagements are defined in separate service agreements or statements of work.
Use of the Site
You agree to use the Site only for lawful purposes. You may not:
- Use the Site in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any portion of the Site or related systems
- Use the Site to transmit malicious code, spam, or harmful content
- Interfere with the proper functioning of the Site
- Scrape, copy, or reproduce content without permission
- Impersonate any person or entity
Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, frameworks, methodologies, images, and software, is the property of the site owner or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, or publicly display any content from this Site without prior written consent, except for personal, non-commercial use.
The frameworks, models, and methodologies presented (including ALIGN™ frameworks and related materials) are proprietary intellectual property. Use in commercial settings requires a licensing agreement.
Consulting Services
Engagement Terms
Individual consulting engagements are governed by separate service agreements that outline specific scope, deliverables, fees, and terms. These Terms of Service apply in addition to any such agreements.
Professional Advice Disclaimer
Our Services provide guidance based on professional expertise and experience. However, all business decisions and implementations remain the responsibility of the client. We are not responsible for outcomes that result from client decisions or actions.
Confidentiality
We maintain strict confidentiality regarding client information shared during engagements. Specific confidentiality terms are outlined in individual service agreements.
Payment Terms
- Payment terms for Services are specified in individual service agreements or invoices
- All fees are due as specified and are non-refundable unless otherwise stated
- Late payments may incur additional charges as outlined in service agreements
- Payment processing is handled by secure third-party processors
Cancellation and Rescheduling
Cancellation and rescheduling policies for consultations and engagements are specified in individual service agreements. Generally:
- Adequate notice is required for cancellations or rescheduling
- Late cancellations may result in fees or forfeiture of deposits
- Specific terms vary by service type and are communicated at time of booking
Disclaimer of Warranties
THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- Implied warranties of merchantability and fitness for a particular purpose
- Warranties that the Site will be uninterrupted, secure, or error-free
- Warranties regarding the accuracy or reliability of any content or information
- Warranties regarding specific outcomes from Services
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, or business opportunities
- Loss of data or goodwill
- Business interruption
- Any other intangible losses
Our total liability for any claim arising from or relating to these Terms or our Services shall not exceed the amount paid by you for the specific Services giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless the site owner and its affiliates, officers, agents, and employees from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
- Your use of the Site or Services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit or share
Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of any third-party sites. Access to linked sites is at your own risk.
Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of the United States and the applicable state jurisdiction, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the Site or Services shall first be attempted to be resolved through good-faith negotiation. If resolution cannot be reached, disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the modified Terms.
Contact Information
For questions about these Terms of Service, please contact us at:
